|Microsoft D365FO SU
||Microsoft Dynamics 365 (ERP solution); SU = Service Update. Microsoft ships 8 SU per year.
||Includes TAL (basic application), GPB, Mobile Apps and potential further components. CAPcargo ships 8 releases per year.
|Microsoft D365 SU supported
||4 SU are allowed to be in production. Customer is allowed to maximally skip 3 SU in a row.
|CAPcargo release supported
||4 releases are allowed to be in production. Customer is allowed to maximally skip 3 releases in a row. CAPcargo declares active support including hotfixes, technical documentation, data migration paths during the support period. – If our customers follow our supported release road map, they shall always be well taken care of in their production.
|Microsoft D365 SU being in or out of service
||End of service indicates the date when no new cumulative service updates will be provided.
Microsoft will not provide any fixes to issues on versions that have reached end of service. Microsoft will also not investigate or troubleshoot any issue that you may encounter on an older version. If you encounter an issue on a version that has reached end of service, you will be required to update to the latest update and report the issue if it persists.
|CAPcargo release being in or out of service
For the CAPcargo product this does NOT apply!
CAPcargo does not distinguish between “in service” and “supported”. CAPcargo supports a customer also with hotfixes (for critical/production issues) during entire support period (4 releases). See also “CAPcargo release supported”.
|CAPcargo functional compatibility
||On which D365 SU a CAPcargo release was functionally tested.
|CAPcargo technical compatibility
||On which D365 SU a CAPcargo release can be installed and run.